bt business contact

Report a fault online to put things right. That's why we've been named as a leading service provider by Gartner. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Compare leased line pricing and find the best fit for your business. Mobile costs may vary. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Our insights and events hub is your go-to destination for help and advice on the future of your business. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. A business leased line, on the other hand, is a dedicated line just for you. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. If you need help quickly, use the other contact options. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. That looks like a residential order number rather than a If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. We know that the internet is key to your business, and downtime means lost revenue. Sharing files. The developer provided this information and may update it over time. order and you'll shortly receive an email with an order number you can use to From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. When you run the tests online, well ask you simple questions, and let you know how well put things right. In some cases, BT might need a little time to investigate your complaint and find the best course of action. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Try contacting support if you still can't track your order. Contact sales. If an engineer needs to fix the fault, you can choose the best time for them to visit. Sometimes we can identify and fix a fault at the same time. Report a fault online to put things right. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Prices ex VAT. Mobile costs may vary. Best if you're on your mobile. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. This price does not include in-life modifications, upgrades, or moves on existing services. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Visit our online customer service help and support areas Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Maybe there's a problem with your order. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Online, report a fault with your broadband, phone, or BT email. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Make sure youre always connected with mobile, broadband, phone systems and more. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Connect your people and places with smart solutions tailored to your business. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. That means you get fast, reliable speeds. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Weve updated our BT Business privacy policy. WhatsApp us, The quickest and easiest way to contact us. There are no limits to what people can do when they connect. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Well need your site address and postcode, and an overview of what youll be using your connection for. business Search The Phone Book from BT to find contact details of businesses across the UK. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? track your order here. It was ten times as fast for half the price. Get a 200Mbps leased line for 299/month (ex VAT). Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Otherwise, please make sure you've got a business reference and try again. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Sorry, something went wrong. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Search The Phone Book from BT to find contact details of businesses across the UK. It is chaired by the chief executive. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Its consistent, reliable connectivity for your business. All day, every day. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. And if you do experience service stops, well provide money-back credit. By continuing to browse, you accept the use of cookies. Unfortunately, BT's phone system is not well designed. Representative Office. Broadband not working properly? Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. The solutions we sell are integral to modern life. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. By email Send message We aim to respond to your email within 48 hours - excluding weekends. T&Cs apply. Contact BT for help and support with your BT broadband, TV, home phone or mobile. again. AGE UK LONDON Business Description. Fibre business broadband only 25.95/month. Log in to report a fault and youll go straight to the correct place to fix problems. Choosing a BT phone number or contact method is important to get a better customer service experience. Price subject to survey and location. Heres how well help put things right. Achieve a smarter digital future with our technology and business solutions for public sector providers. Best if you're on your mobile. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Our SME solutions are for you. Phone line not working properly? Every single time. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. That means there are no busy periods or dips in data service to worry about. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Simply follow the instructions and you might not need to call BT Broadband. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Download it now to be totally on top of things: View, pay, and download your bills. Tavis House London WC1H 9NA | 020 7820 6770 . The BT phone number and IVR options are available in the table below. This is just a tiny fraction of the information contained on BT Business' contact page! Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Subject to credit check, business registration and a 5-year minimum term. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Suitable for smaller businesses who need more than what broadband can offer. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Popular shortcuts Order number Track a fault Report a fault To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Fix Problems and faults Contact Chat, phone, or email Contact us about. If you add all your accounts Here's how we'll help put things right. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Set up and alter your Direct Debits. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. Its quick, easy and available 24/7. If you have an issue you can find out if is just you, or impacting others in your area. Read more about our network latency here. Its really that simple to contact BT Broadband by SMS. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. Monday-Friday08:30 - 17:00Free from UK landlines. Get a BT ultrafast fibre broadband deal today and bundle your TV. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O.