stubhub refund lawsuit

Customers who are due refunds for pre-March 25 2020 events will be paid out by the end of May according to StubHub. For more information about reviews on ConsumerAffairs.com please visit our On Feb. 26, StubHubs general counsel was hailing the companysFanProtect program to Congress as the hallmark of our business and it is why we have earned the trust of fans around the globe. By March 12, StubHub was nudging consumers toward a coupon valued at 120 percent of the original purchase even whileacknowledging, Our policy is to provide a full refund with fees if an event is canceled. But by March 25, refunds were only provided to buyers where required by law as the 120 percent coupon became the default policy. Buy and sell your Punk Rock Bowling and Music Festival concert tickets today. Through this action, we hope to provide people some small bit of relief during this uncertain time.. Fans Still Struggling To Get Refunds From Ticket Re-Seller StubHub For StubHub, Ticketmaster win in MLB ticket lawsuit - Yahoo! News Those with tickets to canceled events will get a credit of 120% of the purchase price. StubHub calls for MLB refund lawsuit to be sent to arbitration I purchased a pair of last minute tickets to Adele in Las Vegas on February 25/2023. that reports on class action lawsuits, class action settlements, StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. I am not paying for this $500 nonsense. Did StubHub's changed ticket refund policy violate Mass. law? There is a chance that StubHub will settle the case in the future. He offered me a replacement of standing-room-only tickets, which I refused as I had purchased centre ice, row 3. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. With the complete shutdown of large gatherings, countless businesses are being impacted. StubHub is an eBay company that began selling and reselling event tickets in 2000. The case is based on an NHL game that was canceled because of a strike. They told me to sell them. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say . SV is correct. The COVID-19 pandemic impacted the live-in-person event industry, and StubHub was not able to compensate the victims families with full refunds. StubHub did agree to offer cash refunds to some customers in the US and Canada that bought tickets prior to March 25, 2020, but those that purchased tickets thereafter have been given credit for canceled events. Privacy Policy | According to a report in the New York Times, StubHub stated that handling refunds for the huge number of canceled concerts is simply not manageable. Per an interview quoted in Axios with StubHubs president Sukhinder Singh Cassidy, the company decided to put the risk on its customers: In normal times we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Not by phone, email, nor chat. Most quickly instituted policies of issuing account credits good towards future purchase greater than the value of the cancelled event tickets as a first option for customers, with the option for a cash refund remaining at the customers request. Easy sales process: Same seats wrong game. They also have the option of keeping their credit for future event ticket purchase on the marketplace if they would prefer. They have section 130 row 20 available, but refused to actually give me comparable seats and told me I had no choice. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement StubHub contends that it was unable to refund all eligible buyers prior to May 3, 2021 due to the unforeseen impact that the COVID-19 pandemic had on its businesses and the live in-person event industry, including a near complete loss of revenue, an ability to recoup cash refunds from ticket sellers, the consent judgement states. Read our Newswire Disclaimer. The plaintiffs may also opt to file a lawsuit on their own. Unsubscribe at any time. StubHub also referred to an order by the United Kingdoms Competition and Markets Authority that prevented it from merging or communicating about its business dealings with Viagogo Entertainment, which purchased StubHub in February 2020. THEIR GUARANTEES ARE A LIE. Under normal circumstances, these processes are manageable. Required fields are marked *. Class action complaints are a matter of public record, and our objective on this website is merely to share the information in these legal documents in an easily digestible way. Previously, she represented workers and retirees at a national employment law firm. 12/29/2022. AG Racine Announces Settlement With StubHub Over - Washington, D.C. StubHub went a step further and simply halted cash refunds altogether. Customers who bought tickets to events through StubHub on or before March 25, 2020 will now be able to obtain a cash refund from the company. Steve Lopez represents consumers, employees, and whistleblowers harmed by corporate misconduct. Class Action Claims TicketsOnSale.com Owes Refunds for Concerts The judge will rule on whether to allow the lawsuit to proceed as a class action or not. The venue said tickets can be refunded at place of purchase but you cant reach/contact Ticketmaster in any way. StubHub sued over refunds for canceled events during coronavirus A federal class-action lawsuit against StubHub has been filed by Matthew McMillan. StubHub to refund over $3 million to more than 8,500 Colorado customers Weve worked hard to create a platform that serves both buyers and sellers as a trusted marketplace, he wrote. Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. No refund or voucher has been offered. A founding partner at the firm, Eric has negotiated groundbreaking settlements that resulted in reforms to business practices, and have favorably shaped the laws impacting plaintiffs legal rights. A Phoenix resident has filed a proposed class action against StubHub in which she claims to be one of many consumers stuck with worthless tickets to canceled events after the $4 billion ticket marketplace decided to walk back its longstanding FanProtect refund guarantee. Though the plaintiffs in cases filed against Vivid Seats and SeatGeek attempted to add those suits to the MDL as well, the judges declined stating that very few efficiencies would be gained from an industry-wide consolidation effort. StubHub Settles Multi-State Lawsuit Over COVID Refund - TicketNews The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. He canceled his concert due to Covid and I am still waiting for my cash refund from StubHub. Four proposed class action lawsuits against StubHub over its apparent refusal to issue refunds for tickets to events canceled amid the COVID-19 pandemic have been consolidated into a multidistrict litigation(MDL), a legal mechanism through which individual cases filed in different federal courts are brought together before one court to save time, money and resources. Lia Sophia Class Action Lawsuit Settlement, LG V10 Class Action Lawsuit Settlement Offer, Tristar Products Lawsuit How to Avoid the Scam, Class Action Lawsuit Against Transamerica Universal Life Insurance, Class Action Lawsuit Lifelock Reducing Your Court Costs. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. StubHub retroactively changes cancelled event refund policy due to COVID-19 (Coronavirus) Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. StubHub is an American ticket exchange and resale company. I had used stubhub a dozen times without a problem, but never realized they could steal from a customer in a situation like this. There are only two ways to request your refund from them on your own: Calling StubHub Support Emailing the company StubHub is the origin source of the transaction. StubHub settles with US Attorneys General over its COVID refunds policy I bought 2 tickets to a concert in SC that was cancelled. 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StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund I purchased OHL tickets the day before the game. Ticketmaster, StubHub removed from MLB ticket refunds suit Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. And the seats they offered were listed for $30 less than the ones I purchased. It stated, if the event is canceled and not rescheduled, you will get a refund or credit to use on a future purchase, as determined in StubHubs sold discretion (unless a refund is required by law)., On March 20, Cassidy sent a new email. As always, we recommend consumers do their best to stay informed, in particular given the swell in coronavirus-related class action lawsuits like this one. This field is for validation purposes and should be left unchanged. However, communication on this is virtually non- existant, juxtiposed with the buy side hawking we get. StubHub Ticket Refund Settlement - $9.5M for canceled events. 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